Our refund policy will be voided by noticeable wear and tear or damage caused by improper use or accidents. We’ll inspect the device to ensure there is no damage before granting a full refund. Please keep your receipt as proof of purchase, if you’ve purchased from one of our authorized retailers. Refund policy only applies to original end-user purchasers only. Our refund policy does not apply should you purchase through a 3rd party reseller such as eBay and Craigslist.